Jenn Bowman has been named vice president of patient experience for HCA Healthcare's Gulf Coast Division.
In her new position, Bowman will develop a strategy for advancing patient experience by working with the individual facilities to identify and address concerns unique to each hospital. She will provide support and direction to ensure favorable patient and family experiences and coordinate and provide training classes and other programs to ensure that best practices are being used.
“I am happy to announce this promotion, which is the result of Jenn’s quality of work, excellent interpersonal skills, and dedication to excellence,” said Troy Villarreal, president of the Gulf Coast Division. “She is a great motivator and leader, and I know she will dedicate herself to ensuring that every patient visiting a Gulf Coast Division facility receives the best care possible.”
Over he past 2 years, Bowman has been serving as director of the Gulf Coast Division’s transfer center, which handles the effective transfer or transport of patients in and out of Gulf Coast Division facilities. Prior to this position, Bowman was employed in a variety of roles with Via Christi Health for 10 years.
Bowman earned her bachelor’s degree in nursing from Newman University in Wichita, Kansas in May 2007, and returned to her alma mater to earn a master’s degree in leadership in 2016. She is a licensed registered, and a BMGI Lean Six Sigma Green Belt.