February 03, 2023
The awards are part of Press Ganey’s annual ranking of the top hospitals and health systems in the country, recognizing organizations committed to excellence in experience for their patients, workforce and the communities they serve.
This year, the following four Gulf Coast Division facilities include:
- HCA Houston Healthcare West (Houston) – Outpatient Oncology
- Rio Grande Regional Hospital (McAllen) – NICU
- Texas Orthopedic Hospital (Houston) – Inpatient
- The Woman’s Hospital of Texas (Houston) – Pediatric
Patients are surveyed by a standard set of questions through the Consumer Assessment of Healthcare Providers and Systems (CAHPS®). The responses are reviewed by patient and care experience teams across the organization who continuously analyze the feedback and qualitative measures to determine how to better provide healthcare that puts people first.
“I’m extremely proud of these facilities and the dedicated colleagues who continually provide excellent care to our patients,” said Kelli Nations, chief nurse executive of HCA Healthcare Gulf Coast Division. “We are committed to delivering superior, patient-centered care and the achievement of these awards highlights our commitment to excellence and providing the quality care our patients expect and deserve.”